Reference

Explore diva777 Legal Terms and Your Rights

Our legal documents set out exactly what you agree to when you open an account on diva777.co and what we commit to in return.

Terms of UsePrivacy PolicyCookie PolicyAccount RulesJurisdiction Notice
diva777 Explore diva777 Legal Terms and Your Rights
LEGAL CONTACT PATHS

Reach Us About Any Legal or Policy Query

If you have a question about our terms, want to exercise a data right or need to raise a compliance concern, our support team is available…

Email Support Send a detailed message to our legal queries address and we will respond within…
Live Chat Open the chat widget on diva777.co at any hour to speak with a support…
Formal Written Request For data deletion, account closure or dispute escalation, submit a formal written request through…
HOW WE HANDLE THIS

See How diva777 Manages Data, Cookies and Account Security

Our approach to data and account security is built on clear retention limits, transparent cookie controls and a single point of contact for any request.

Data Handling

We collect only the data needed to operate your account — name, email, payment identifiers for UPI or Paytm, and session logs. We do not sell personal data to third parties, and we apply AES-256 encryption across all stored account records.

Cookie Controls

Our cookie banner appears on your first visit and lets you accept all, reject non-essential, or customise by category. You can revisit cookie settings at any time from the footer of diva777.co without logging in.

Account Security

Every account login is protected by two-factor authentication via SMS or an authenticator app. Suspicious login attempts trigger an automatic account lock and an alert email, giving you immediate visibility of any unauthorised access attempt.

Retention Limits

We retain account transaction data for seven years to meet statutory obligations under Indian financial law. After account closure, personal profile data is deleted within 90 days unless a legal hold requires us to keep it longer.

Who to Contact

Our Data Protection Officer handles all privacy requests. You can reach the DPO through the legal contact form in your account settings or by emailing the address listed in our Privacy Policy document on this page.

Requesting Changes

You have the right to access, correct or request deletion of your personal data at any time. Submit a request through the account dashboard and we will complete it within 30 days, sending a confirmation to your registered email.

Answers to Common Legal and Policy Questions

The questions below cover the legal topics that come up most often. If your question is not answered here, use any of the contact paths above to reach us directly.

Access depends on local law and is available where local law permits. You are responsible for confirming that using the platform is lawful in your jurisdiction before opening an account or initiating any payment through UPI, Paytm or PhonePe.

We collect your name, contact email, payment method identifiers, session logs and device information. This data is used solely to operate your account, process transactions and meet our legal obligations under applicable Indian law.

Log in to your account, navigate to the Privacy section in settings and submit a data access request. We will send a copy of all data we hold about you to your registered email within 30 days of receiving the request.

Yes. Submit a data deletion request through the account dashboard or by contacting our Data Protection Officer. We will delete your personal profile data within 90 days, subject to any statutory retention obligations we must fulfil first.

We email all account holders at least seven days before a terms change takes effect, using the email address on file. Regulatory changes that require immediate implementation may have a shorter notice period, which we will explain in the notification.

Raise a dispute through the formal written request option in your account dashboard. We acknowledge all disputes within 24 hours and aim to resolve them within 30 days, keeping you updated by email throughout the process.

Payment identifiers for UPI, Paytm and PhonePe are stored using AES-256 encryption and are never shared with unaffiliated third parties. Full card or bank account numbers are not stored on our servers at any point.